1. Who We Are

Welcome to Edumati, an eLearning platform owned and operated by SANGSAVI ADVANCE SOFTWARE SOLUTIONS (OPC) PRIVATE LIMITED (“Sangsavi”, “we”, “our”, or “us”).

Edumati provides online educational content, training programs, and digital learning tools designed to help individuals and professionals develop skills in technology, analytics, and leadership.
While Edumati operates under Sangsavi’s technology and compliance framework, it functions as a distinct educational platform committed to accessible, secure, and responsible learning.

2. What This Policy Covers

This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you:

• visit our websites (edumati.com, sangsavi.com)

• register or enroll in any course

• communicate with us or our instructors

• make a purchase or payment through the platform

By using our websites or services, you agree to the terms described in this Policy.

3. Information We Collect

    3.1 Information You Provide Directly

• Account information – name, email address, password, profile photo, and contact details when you register as a learner or instructor.

• Enrollment data – selected courses, progress, quizzes, assignments, and certificates.

• Payment information – billing details collected by third-party gateways such as Razorpay, Stripe, or PayPal. Edumati never stores card or banking credentials.

• Communication preferences – newsletter subscriptions, contact-form messages, instructor messages, and feedback.

• Instructor information – qualification details, course materials, and payout details if you publish courses on Edumati.

    3.2 Information Collected Automatically

• IP address, browser type, device information, and access times.

• Usage analytics such as visited pages, course views, and session duration.

• Cookies and similar technologies (see Section 7).

4. How We Use the Information

      We use your data to:

• Provide and manage course access and learning progress.

• Issue certificates and maintain academic records.

• Process payments, refunds, and invoices.

• Verify instructor identities and calculate payouts.

• Communicate about courses, policy updates, and platform improvements.

• Improve user experience through analytics and personalization.

• Ensure security, detect fraud, and comply with legal obligations.

5. Third-Party Services and Integrations

      To deliver our services, we integrate with selected third-party providers that operate under their own privacy policies:

• WooCommerce / Razorpay / Stripe / PayPal – payment processing

• Google reCAPTCHA v2 – protection from spam and automated abuse

• YouTube / Vimeo / AWS / Cloudflare – video hosting and content delivery

• Google Analytics or Meta Pixel – anonymous usage analytics

  We encourage you to review their privacy policies to understand how they handle your information.

6. Data Storage and Retention

Your data is securely stored on cloud servers located in India or other jurisdictions with comparable data-protection standards.
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
You may request deletion of your account at any time (see Section 10).

7. Cookies

       Cookies are small text files stored on your device to improve site functionality.
       We use cookies to:

• keep you logged in,

• analyze site traffic and performance, and

• remember preferences such as language or display options.

      You may accept or decline cookies in your browser settings. Declining may limit certain website features.

8. Embedded and External Content

Courses or articles may include embedded videos, forms, or links hosted on external sites.
These third-party websites may collect data according to their own policies.
We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Edumati’s services are intended for learners aged 16 and above.
We do not knowingly collect personal information from anyone under 16.
If you believe a minor has provided us data, please contact privacy@edumati.com so we can remove it promptly.

10. Your Rights and Choices

       You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of inaccurate or outdated information.

• Withdraw consent for marketing communications.

• Request an export of your stored personal data.

       You can exercise these rights by contacting us at privacy@edumati.com.
       We may verify your identity before fulfilling requests.

11. Data Security

We maintain physical, electronic, and managerial procedures to safeguard your data against loss, misuse, or unauthorized access.
While we implement industry-standard measures, no system is completely secure; use of the platform is at your own risk.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect new regulations or services.
All revisions will be posted on this page with an updated “Last Updated” date.
Material changes will be communicated via email or on-site notification.

13. Contact Us

For questions, concerns, or data-protection requests, please contact:
privacy@edumati.com (for learners and instructors)

© 2025 SANGSAVI ADVANCE SOFTWARE SOLUTIONS (OPC) PRIVATE LIMITED.
All rights reserved.